Test Bank for Supervision Today!, 8th Edition, Stephen P. Robbins

Test Bank for Supervision Today!, 8th Edition, Stephen P. Robbins, David A. DeCenzo, Robert M. Wolter

Table of Contents

PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES

1. Supervision Fundamentals

2. Supervision Challenges

PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION MAKING

3. Planning and Goal Setting

4. Organizing

5. Staffing and Recruiting

6. Controlling

7. Problem Analysis and Decision Making

PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING

8. Motivating Followers

9. Leading Followers

10. Communicating Effectively

11. Developing Groups

PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS

12. Performance Appraisal

13. Workplace Health and Safety

14. Conflict, Politics, Discipline, and Negotiation

15. Change Management

16. Supervision and Labor

POSTSCRIPT: PERSONAL DEVELOPMENT

ANSWERS TO COMPREHENSION CHECKS AND CROSSWORD PUZZLES

GLOSSARY

INDEX