MIS 4th Edition By Hossein Bidgoli – Test Bank

Chapter 11: Enterprise Systems

TRUE/FALSE

1. Supply chains exist in both service and manufacturing organizations.

ANS: T PTS: 1 REF: 215 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

2. Distribution centers are the final link of a supply chain in service organizations.

ANS: F PTS: 1 REF: 215 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

3. A supply chain management system coordinates the procurement, transformation, and distribution of products.

ANS: T PTS: 1 REF: 216 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

4. In a manufacturing firm, management activities in the information flow area of supply chain management system consist of handling credit terms, payment schedules, and consignment and title ownership arrangements.

ANS: F PTS: 1 REF: 216 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

5. The four key decisions in supply chain management for manufacturing are related to: location, cost, inventory, and transportation.

ANS: F PTS: 1 REF: 217 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

6. For organizations that don’t have in-house resources to develop an SCM system, several vendors offer comprehensive solutions for this purpose.

ANS: T PTS: 1 REF: 217 NAT: BUSPROG: Technology
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

7. With the advent of XML, more organizations have shifted toward traditional EDI.

ANS: F PTS: 1 REF: 217-218 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

8. Using the Internet and Web protocols for electronic data interchange increases the cost of transmitting documents.

ANS: F PTS: 1 REF: 217 NAT: BUSPROG: Technology
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

9. A traditional electronic data interchange uses proprietary protocols and networks.

ANS: T PTS: 1 REF: 217 NAT: BUSPROG: Analytic
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge

10. In Internet-enabled SCM, the customer service function includes responding to customers’ complaints.

ANS: T PTS: 1 REF: 218 NAT: BUSPROG: Technology
TOP: A-head: Supply Chain Management KEY: Bloom’s: Knowledge