Operations Management 5th Edition Canadian By William J. Stevenson – Test Bank

Overview

Chapter 11
Supply Chain Management Key

1. A company’s supply chain involves the flow of materials and information from suppliers, through production, to the final customer.

TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #1
Topic: 11-01 Introduction to Supply Chain Management

2. Supply chain management is collaboration among, and coordination of all the facilities and activities of companies so that market demand is met as effectively as possible.

TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #2
Topic: 11-01 Introduction to Supply Chain Management

3. Supply chains are sometimes called value chains.

TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #3
Topic: 11-01 Introduction to Supply Chain Management

4. A company’s supply chain comprises the internal flow of materials and information from the point of receiving inputs from suppliers, through production, to the point of shipping to final customers.

FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #4
Topic: 11-01 Introduction to Supply Chain Management

5. Determining the number, location, and capacity of facilities would be considered one of the tactical/operational activities of supply chain management.

FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #5
Topic: 11-03 Supply Chain Management Activities

6. As the level of outsourcing increases, the need for supply chain management decreases.

FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #6
Topic: 11-02 The Need for Supply Chain Management

7. EDI is the direct transmission of inter-organizational transactions from computer to computer, including purchase orders, shipping notices, and more.
Discuss three techniques used in supply chain management.

TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #7
Topic: 11-07 Supply Chain Management Information Systems

8. “Quick response” (QR) involves making sales information available to vendors to allow for JIT replenishment.

TRUE

Accessibility: Keyboard Navigation
Difficulty: Easy
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #8
Topic: 11-04 Efficient Replenishment Methods

9. Efficient consumer response (ECR) is an extension of quick response, initially developed in the retail clothing industry.

FALSE

Accessibility: Keyboard Navigation
Difficulty: Medium
Learning Objective: 11-01 Explain what a supply chain is; discuss the need for managing supply chains; identify strategic and tactical operational supply chain activities; describe quick response and other similar initiatives; distribution requirement planning; global supply chains; and technologies used in supply chain management; and outline the key steps in creating an effective supply chain; including Collaborative Planning; Forecasting; and Replenishment (CPFR) and performance metrics.
Stevenson – Chapter 11 #9
Topic: 11-04 Efficient Replenishment Methods

10. Delayed differentiation or postponement adds differentiated features to products early in a process to achieve a closer match between supply and demand.

FALSE