Test Bank for Supervisory Management, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri
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Test Bank for Supervisory Management, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri
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Test Bank for Supervisory Management: The Art of Inspiring, Empowering, and Developing, 10th Edition, Donald C. Mosley, Don C. Mosley, Jr., Paul H. Pietri
Table of Contents
Part I: OVERVIEW.
1. Supervisory Management Roles and Challenges.
Part II: PLANNING AND ORGANIZING.
2. Fundamentals of Planning.
3. Decision Making, Problem Solving, and Ethics.
4. Fundamentals of Organizing.
5. Delegating Authority and Empowering Employees.
Part III: LEADING.
6. Communication.
7. Motivation.
8. Leadership.
9. Group Development and Team Building.
Part IV: SKILL DEVELOPMENT.
10. Meetings and Facilitation Skills.
11. Coaching for Higher Performance.
12. Managing Conflict, Stress, and Time.
Part V: CONTROLLING.
13. Exercising Control.
14. Controlling Productivity, Quality, and Safety.
Part VI: MANAGING HUMAN RESOURCES AND DIVERSITY.
15. Selecting, Appraising, and Disciplining Employees.
16. The Supervisor, Labor Relations, and Legal Issues.
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